Weekday Stays - 3 nights for the price of 2 on all our tents and packages!

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FAQ's

How long can I rent a tent?

Our rentals are based on 24 hour periods and can be extended for as many days as you require


When do I pay for my booking?

A 20% is required on booking with the balance payable by the day of your booking


What if it's too windy?

Our tents can be used in winds up to 40Kmh. If we are unable to pitch your tent we will offer you alternative dates


What time does my booking end?

Our bookings end at 12pm but we can offer late check-out where available until 2pm


How far will we deliver?

We can cater for any bookings within 40 of our bases in Southampton and Lincoln.


What time does my booking start?

Our bookings start after 12pm but we can offer early check-in from 10am


What if I need to change my booking? 

You can change your booking dates once before incurring a rebooking fee of 10% of the booking value


What if I damage the tent?

We understand that camping trips can be a bit wet/muddy. We ask that you respect our equipment and in return we only charge on wanton damage


Can I decorate the tent?

Certainly, we just ask that you don't use any fixings that damage the tent and that you remove everything by the end of your booking


Do I need to pay a security deposit?

We require a security deposit of at least £50 per booking. This is due before the rental and to cover any damage or cleaning fees.


How many tents can I book?

We can cater for most events and can offer package deals


Can my pet stay with me? 

We do allow pets in our tents however please be aware that any chewing, clawing or urinating on the tent will be charged for


What if it's raining?

We are all at the mercy of the Great British weather, all our tents are waterproof but inevitably water may get in if it's heavy and persistent. We are not responsible for the weather but we will offer alternative dates in line with our T&C's. Call us for more information


What if something goes wrong during my stay?

If you have any issues during your stay or using our equipment please get in touch with us straight away, if we aren't aware of the problem we cant fix it


Can I pay by card?

Yes, we accept card payments


Testimonials

The service was absolutely amazing, we loved the bell tent they provided and the décor went perfectly with our theme. I would 100% recommend Tepee Tent Hire and I will definitely hire them for future events.

-Jaskirat


I contacted Jordan last minute and luckily a tent was available. The set up was great and the bunting, candles and fairy lights topped it off. Definitely recommend.

-Jess & Mark


Thank you for making my teenager daughters birthday really special. Hiring one of your beautiful Tepee’s was easy and completely worry free. Punctual and friendly. We had bunting, lights, beds, throws, it looked amazing. Brilliant service and communication.
Everything was set up for us, even left spare batteries for the fairy lights. I would recommend Tepee Tent Hire 100%.
Sarah and I were in contact throughout a weekend to make sure everything I asked for was taken care of.
Just brilliant, thank you!

-Suzi


Lovely set up for my little girls birthday. All the girls loved it and enjoyed the picnic. Would recommend to others! Very nice company and respond quickly to questions

-Emily


I booked the Emperor Marquee for my sisters hen party, it was so so beautiful and spacious. The team decorated it beautifully and it was put up and taken down promptly and at a time that suited me. I made a few changes to my order which was always warmly accommodated to and the communication on the days leading up to my hire was outstanding. Can’t wait to use the company again for future events. Thank you so much Jordan, Sam and team x

-Natalie


I needed a tepee tent hire last minute due to being let down by another company the day before the event. I messaged Jordan from tepee tent hire and a she had a tent available for the following night. The tent was perfect and even at times it was heavily raining everything and everyone stayed dry. Set up was quick and easy as was collection the next day and thankfully we arranged a suitable time for both of us as opposed to a super early collection from other companies. Extremely happy and grateful with the service I received from tepee tent hire and I would 100% recommend them and use again for further events.

- Tuesday


I contacted Jordan through their email, I wasn't expecting a reply as it was bank holiday Monday, but I did, Jordan replied quickly and managed to help me sort a tepee tent for my birthday weekend. All the way through the service has been amazing, I was contacted a few days before with a time, to double check the details of how many beds we needed etc. On the day I was kept up to date with times as there was some traffic. Same again today, contacted with times for when they were coming to collect. My girls were so excited when they were setting up, and as much as I tried to keep them out the way, they were happy to let my girls watch and be involved when they could. All the extra touches just made it even more special. The whole experience has been amazing, we all loved it, and will definitely be using Jordan and the tepee tents again. Amazing service, amazing value, and minimal effort my end. I even got a bottle of prosecco too!! Thank you so much Jordan, it really made my birthday even more amazing.

- Libby


We had a fantastic couple of nights staying in the tepee - cosy and beautifully presented with loads of room! Would recommend for anybody looking for a DIY glamping experience but doesn't want the expense and hassle of buying and setting up your own tent. Thank you tepee tent hire!

- Thomas